Simplify your customer relationship management with a comprehensive CRM package that is easy to grasp and implement. The software functions as a virtual customer database, complete with an endless array of tags that can be customized to fit your marketing requirements. With tags such as gender, age, marketing status, and contact information, you can easily segment your customer base and create targeted campaigns.
For instance, you can use tags to create a list of women aged 40-50 who have shown interest in your ads but have not yet made a purchase. You can then send targeted emails to this list during slow periods to boost sales. Alternatively, you can set up automated workflows to periodically send offers to potential customers, keeping your brand top-of-mind and increasing the likelihood of a purchase.
Effectively utilizing a CRM is crucial for any business, as it can be a key factor in determining success versus mediocrity.
The form builder in your PriMate Suite is exceptionally user-friendly and doesn't require any intricate setup with API software since it's already integrated with the CRM system. To create a form, simply input the necessary details you'd like to gather and save it. Afterwards, on your web page or landing page, drag and drop the form widget and choose the form you made. Finally, publish the page, and anyone who fills in the form will be automatically included in your CRM database, complete with relevant tags.
Get online reviews with Reputation Management
With the reputation management system of your PriMate Suite, you can conveniently request Google reviews from your customers. Once set up, the system automatically prompts new customers to leave feedback, eliminating the need for you to remember to ask for reviews every time. This frees up your time and enables your reviews to proliferate without any additional effort on your part.
Online chat widget for customer communication
Your PriMate Suite includes a Webchat widget that can be setup to communicate with your customers to automatically answer questions while your away or put them in direct contact with you or your staff, or it can send you tickets via email to address whenever it is convenient to you.
Simple and effective email marketing campaigns
An email marketing campaign is a quick and easy way to reach out to all, or a section of your customer database to offer a deal to drum up new work and get the cash flowing in times of quiet. write your email, add customers from you database with a simple interface for including tags.
As many websites, web pages and landing pages as you need
You have the freedom to create and develop as many websites, web pages, and landing pages as you desire, complete with a vast selection of templates. The website builder tool is incredibly user-friendly and allows for straightforward drag-and-drop customization. In addition to conventional widgets, you can also utilize all CRM widgets, such as forms, shop items, timers, and membership elements, which are already linked to the CRM system. You can quickly and effortlessly generate visually stunning and highly functional web pages within minutes.
Connect your Google calendar with the appointment setting to build into your automations
The Primate Suite also features a highly robust built-in system with flexible calendar options. While it has various use cases, it's typically utilized to provide customers with a non-intrusive method to schedule or request appointments directly from your website. Calendars can also be built into automations and workflows.
Want to make your own courses? PriMATE Suite will take care of this too!
The PriMate Suite's membership feature is remarkably versatile. You can opt to use it as a straightforward login feature for customers to gain access to registered features or information. Alternatively, you can utilize it to develop an extensive training program solely composed of videos and worksheets, which can be used to train both staff and customers. Additionally, it can also manage subscription-based services or notify customers about upcoming events.
The most powerful systems of the PriMate Suite
This is where the real benefits of data collection become apparent. By building a comprehensive workflow for every service or product you offer, you can generate an ever-increasing stream of customer leads. You can create these workflows, sit back, and analyse them. Continuously test, compare, and improve your workflows to enhance their effectiveness. Combined with a lead generation campaign, you'll have a steady supply of new customers, giving you the flexibility to raise prices and improve your overall profits.
Full blogging capability and content creation.
As you would expect from any website building tool, the blogging and content creation is quick and easy, however, your PriMate Suite also has the benefit of all the CRM flexibility to turn your blogs into calls to action that feed directly into your automations and workflows.
Full blogging capability and content creation.
Create ads directly from the PriMate Suite, see results in your dashboard and manage all testing and organisation of your ad campaigns, all in one place.
Full Stripe integration for sales
With stripe fully integrated and setup ready to go, you'll be taking payments from customers with all major payment methods accepted. one off payments, recurring payments and everything is already linked with the CRM to produce invoices and statements.
Review Forest will plant a tree for every one of your customer reviews